Restaurant Supply Chain and Customer Service Excellence

Why the Key to Customer Loyalty May Be Lurking in Your Supply Chain

Many companies profess customer-centricity, few achieve it, yet with by tuning the supply chain it is within reach

It has been demonstrated over and over, that companies that focus on delivering the right product and experience to the consumer when they want it, win in the long run. One of the most challenging environments to deliver on-time, every time, is in restaurant industry.

Using the restaurant industry as an example, Bernard Goor explains how the supply chain plays a key role in making a company consumer-centric and more competitive. It’s well worth reading. You can read the full article here:

FSR: Why Fixing Your Supply Chain Can Improve Guest Loyalty


Essential Reading on the Restaurant and Food Service Supply Chain

Restaurant and Food Service Supply Chain Solution

A Recipe for Success: Achieving a Digital Transformation for the Restaurant Industry

In this report you will learn how restaurant companies can improve customer service, lower cost per meals and reduce waste. You will see how one global casual dining restaurant has minimized waste, eliminated tedious tasks and boosted productivity with a consumer-driven supply chain.

A Recipe for Success: Achieving a Digital Transformation for the Restaurant Industry



Improving Demand Planning and Replenishment in Foodservice

Improving Demand Planning and Replenishment in Foodservice

This industry spotlight on the foodservice industry looks at how companies can automate demand planning and replenishment to cut replenishment times by up to two days, and boost customer service.

Improving Demand Planning and Replenishment in Foodservice

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