How one of the largest retailers in Africa is using innovative technology to improve customer service while lowering supply chain
Category: Customer Centricity
Why the Key to Customer Loyalty May Be Lurking in Your Supply Chain
Many companies profess customer-centricity, few achieve it, yet with by tuning the supply chain it is within reach It has
Disruption and Digital Transformation
A theme going around right now is that the new innovators, or “disruptors” as they’re often called, such as Amazon
Top Ten Lessons Learned from the GMA Supply Chain Conference
Customer-centricity, collaboration, agility and other factors driving successful companies today The GMA Supply Chain Conference in San Diego offered fascinating
15 Quick Tips to Boost Customer Satisfaction
The level of your customers’ satisfaction serves as a barometer, a high level indicator of how well your business is