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Category: Customer Centricity

Supply Chain Challenges - How to fix your supply chain

Top 5 Signs Your Supply Chain is Dysfunctional

May 14, 2020 Greg Brady Customer Centricity, Leadership and Strategy, Multiparty Network, Network Business, Supply Chain Management, Technology, Visibility One comment
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Retail Supply Chain Control Tower - a case study with a major retailer

How a Leading Retailer is Using a Control Tower to Manage their Supply Chain

February 19, 2019 Johann van der Westhuizen Customer Centricity, Digital Supply Chain, Network Business, Retail, Supply Chain Control Towers
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Restaurant Supply Chain and Customer Service Excellence

Why the Key to Customer Loyalty May Be Lurking in Your Supply Chain

October 17, 2017 Editor Customer Centricity, Retail, Supply Chain Management
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What's Driving Disruption and Digital Transformation?

Disruption and Digital Transformation

June 8, 2017 Nigel Duckworth Customer Centricity, Leadership and Strategy, Network Business, Technology
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Amazon Buys Whole Foods - Supply Chain Management Lessons from GMA

Top Ten Lessons Learned from the GMA Supply Chain Conference

May 5, 2017 Bernard Goor Customer Centricity, Foodservice, Retail, Supply Chain Management
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Tips for Boosting Customer Service and Satisfaction

15 Quick Tips to Boost Customer Satisfaction

March 16, 2017 Nigel Duckworth Customer Centricity, Leadership and Strategy
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