The Great Recession, online shopping, omnichannel, technology, and the supply chain have all reached a tipping point where we find ourselves at a crossroads. It is clear that having the right business strategy and achieving multichannel Supply Chain Excellence presents huge challenges for all retailers today. As retail executives face these challenges, they need to maneuver their unique mix of retail pillars of success to achieve profitable growth going forward. Learn more about Retail at a Crossroads in this paper. Also, watch this short clip of my recent keynote presentation at National Retail Federation’s 2013 Global Supply Chain Summit. Get a copy of the presentation here.