The drum beat of consumers…

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If you haven’t already yet seen the recent video around demand-driven operations that
we did with Tompkins International a few weeks ago, I highly recommend you watch the following video that pulls out the highlights.

Demand-driven is the only operations strategy that succeeds in this complex, multichannel environment in which customer expectations change as quickly as new technologies emerge. With demand-driven, companies connect directly to consumer demand and flow this information back to suppliers in an elegant system which reduces inventory and transportation costs, operational expenses, and IT investments. Customer satisfaction and operational value combine brilliantly in supply chains that are able to coordinate all players around real-time consumption and meet the serious challenges of e-commerce. Enjoy!

Greg Brady